recNUM too small

Having problems downloading my statements from my bank. gives me a sum recNUM too small then says connecting to financial institution then it freezes my computer that i then have to restart it all over agian

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    HI Marshall J. Baird,

    Can you explain more about the Error

    QBController Answered on January 19, 2017.
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    having problems downloading my statements for MYBANK I get a statement, “sum recNUM to small  “

    Yes. I’m trying to download transactions from my American Express account and I’m receiving an error that says “recNum is too small.”

    Marshall J. Baird Answered on January 19, 2017.
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    HI ,

    This Topic discussed earlier on Community Please refer Having problems downloading my statements from my bank

    QBController Answered on January 19, 2017.
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    I had checked but this topic was Unsolved

    Marshall J. Baird Answered on January 19, 2017.
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    HI Marshall ,

    I am escalating your issue to  Please call Toll Free No Intuit QB technical team , 1800-301-4813

    QBController Answered on January 19, 2017.
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    received general entries to import from accountant – why can’t I import with the cloud version

    Carmina caro Answered on April 14, 2017.
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